Richard Braille, 71, and his wife Patricia, 66, were supposed to travel from Montreal to London with Air Canada, but were fired by armed police without any explanation. The couple were not given any reason for their expulsion, but were later told by airline staff at the station that they might have been thrown out for being drunk or not wearing masks.
They were left baffled as they did not drink and were constantly wearing masks in their seats as they waited for the plane to take off shortly after midnight on Monday.
Other passengers allegedly thrown off the plane included a pregnant woman, a couple with two children, at least three members of the Williams Racing Formula 1 team and the doctor for the Aston Martin team that was in Montreal for the weekend’s grand prix.
Mr. Braille insisted he had not seen any other passengers misbehaving or failing to follow cabin crew instructions on board.
He and his wife were forced to spend the night at the airport as they could not find a hotel room.
Air Canada appears to be acknowledging today that Mr and Mrs Braille may have been removed from the plane in error.
A statement from the airline said: “We are currently investigating the circumstances surrounding this incident involving a group of 25 customers who were flown from our flight from Montreal to London on Monday night, due to disruptive behaviour.
“We understand that there have been allegations that during the transport of these passengers, some unrelated individuals were also disembarked.
“Some of those customers who got off the plane this morning have been rebooked on their way to their final destination.
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“Once our investigation is complete, we will follow up with customers.”
Meanwhile, their baggage, which was already loaded on the plane, was taken to Heathrow without it, still stuck in the baggage standoff waiting to be picked up at Terminal 2.
The Hertfordshire couple were initially told that Air Canada was not responsible for them and that they could not board another airline flight for at least 24 hours.
One of their sons spent £1,300 booking an alternative flight home for them on another airline, which was due to depart on Tuesday evening.
But Air Canada changed its stance yesterday and put it on one of its flights to New York and a United Airlines-connected flight to Heathrow.
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